Shipping policy

Last Updated: October 27, 2026

At a glance

Free Standard to the 50 states and DC. Processing 1–2, transit 2–4, estimated total 3–6 business days. Weekends and U.S. federal holidays excluded; estimates are not guarantees.

Where we deliver

We deliver to all 50 United States and Washington, DC, including Alaska and Hawaii. No international, U.S. territory or APO/FPO military delivery is offered. Contact us before ordering to a PO Box so we can confirm the item and exact address can be served. Carrier information is provided when the delivery service for your order is confirmed.

Free Standard shipping

Standard shipping is free with no minimum purchase for eligible addresses. There is no added handling fee for this service. Check the destination and final shipping charge before submitting the order.

Processing and estimated delivery

Processing generally takes 1–2 business days. Transit after shipment is estimated at 2–4 business days, for an estimated total of 3–6 business days. Business days are Monday through Friday excluding U.S. federal holidays; weekends are excluded. These are estimates, not guaranteed dates. Weather, carrier disruption and address issues can affect arrival, including to Alaska and Hawaii.

Tracking and delivery concerns

We email shipment and tracking details when available. The first scan may not appear immediately. Contact us if tracking stalls, a shipment appears missing or a delivered package cannot be found. We investigate with the delivery service; a scan alone does not remove your applicable rights.

Address changes and cancellation

Check the recipient and complete address before ordering. Contact us promptly to correct or cancel an unshipped order. We cannot guarantee rerouting or interception after shipment. Approved unshipped cancellations receive a prompt original-method refund without return inspection.

Shipment delays

If we cannot ship within the expected time, we notify you and give a revised estimate. You may accept the new timing or cancel for a prompt refund. Silence is not treated as unlimited consent where applicable law requires your agreement.

Damage, incorrect goods or missing pieces

Contact us with the order number and problem description. Photos of the item and packaging help when available. The Refund Policy describes eligible remedies. Non-waivable consumer rights remain protected.

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Contact echecloria

Email: support@echecloria.com
Phone: +1 (585) 907-9869
Mailing address: 6740 Conesus Springwater Rd, Conesus, New York, 14435, United States

This is a correspondence address, not a store, pickup point or automatic return destination. Contact us before sending returns.

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